Call 1-800-942-1007 or 617-721-6601. weekdays Monday through Friday 9 a.m. – 5 p.m. If you hear a recording, please leave a message with your name and telephone number, and we will respond the same business day. You can also email wicinfo.dph@massmail.state.ma.us with any questions about WIC nutrition services and enrollment.
Link to or call your local office.
Emergency SNAP due to the COVID-19 crisis
The fastest way to apply is to apply online/on your smartphone at DTAConnect.com.
Go to Mass.gov/SNAP to print a paper SNAP application and learn where to send it.
Call the Project Bread FoodSource Hotline at 1-800-645-8333 to apply over the phone.
Daily 6:00 a.m. - 7:30 a.m.
6:00 a.m. - 7:00 a.m.
Wednesdays, first hour after opening, 8 a.m. at South Bay, Fenway
Food Pantries and Food Distribution Centers
: 185 Columbia Road, Monday through Friday, 9 a.m. - 12 p.m. and 12:30 - 3:00 p.m., 617-506-6628
: 1400 Washington Street, Entrance on the right side, Monday, Wednesday and Friday, 11 a.m. - 3:30 p.m., 617-506-6628
Concord Baptist Church, 180 Blue Hill Ave, Milton, MA, Every other Thursday, 9 a.m. - 12:00 p.m. (Drive up only) Double-check before going:
ICNA Relief (Muslims for Humanity), Vegetarian Halal Options, Tuesdays, 1:00 p.m. - 3:00 p.m. 100 Malcolm X Blvd., Roxbury (Drive up only - stay in your car) For seniors/delivery options: email kmaruf@icnarelief.org
First Baptist Church of Jamaica Plain, delivering food only, complete the Google form, or call 617-524-3992.
Eligibility for Boston residents who are homebound due to illness, disability, quarantine, and do not have family/friends that can bring food; the emergency food system/pantry/meal program they have been relying on has closed; have lost your job or income and cannot afford groceries. If your household meets any of these criteria and you would like to inquire about receiving a Fresh Box please email the Office of Food access at food@boston.gov.
Pet Food Banks
Housing/Shelter
Families with children seeking to apply for Emergency Assistance (EA) shelter only can apply by phone with the Department of Housing and Community Development (DHCD): 1-866-584-0653. DHCD EA Application Remote Line Agents are actively processing calls.
oversee their own admissions processes, so individuals do not need to apply through DHCD in order to access a shelter bed.
From HomeStart: For our Prevention Hotline, please call 857-415-2900.Massachusetts recently passed a law "freezing" evictions through August 18th or 45 days after this state of emergency ends, whichever is sooner. During this time we will be answering calls and performing eligibility assessments for when they resume. We created a brief about what this law means for renters, or you can .
Utilities
Subsidized Phone and Internet Services
Pledge to keep phone, internet, and hotspots open to individuals and small businesses
Suspending disconnection of service for non-payment; Eliminating late payment charges
Also offering a flexible payment plan with no down payment for any past-due amount.
Temporarily suspending collections-related activities, including service disconnections, to lessen any financial hardship caused by the COVID-19 pandemic.
Suspended shutoffs for nonpayment in response to the COVID-19 pandemic and will remain in effect until further notice.
Will also offer its most flexible payment plans to customers who indicate either an impact or hardship as a result of COVID-19 and will suspend late payment charges until May 1.
Transportation
The Ride Eligibility Center will be closed and all business will be over phone (617-337-2727) or email (trec@paratransit.org)
New RIDE customers, will be granted temporary eligibility if medical necessity criteria is met
Current RIDE customers who require recertification soon, will have eligibility automatically extended.
